🔒 Privacy Policy
Effective Date: August 1, 2024
At Gbos Hotel & Event Center, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our hotel services, website, or booking platforms.
1. Information We Collect
We may collect the following types of personal information from you:
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Full name, email address, and phone number
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Home or billing address
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Identification details (for check-in purposes)
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Payment information (e.g., card or transaction data)
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Booking history and room preferences
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Feedback, reviews, or communication with our support team
2. How We Use Your Information
The information we collect is used to:
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Process and confirm reservations
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Improve customer service and personalize your experience
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Contact you with booking updates or important notifications
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Handle billing, invoicing, and refund requests
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Send promotional offers or newsletters (optional and based on consent)
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Ensure the safety and legal compliance of all guests
3. Data Protection and Security
We take appropriate administrative, technical, and physical security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:
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Secured networks and encrypted communication
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Limited access to sensitive data by authorized personnel only
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Compliance with Nigeria’s Data Protection Regulation (NDPR)
4. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. However, we may share limited data with trusted partners who assist us in operating our business or providing services (e.g., payment processors), provided they also maintain strict confidentiality.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and track performance. You may adjust your browser settings to disable cookies, but doing so may affect certain site functionalities.
6. Your Rights
You have the right to:
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Access your personal information
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Correct inaccurate or incomplete data
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Request deletion of your personal data (subject to legal retention obligations)
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Opt out of promotional communications at any time
To make a request, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We recommend reviewing their privacy policies before providing any personal data.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date. Continued use of our services after such updates constitutes acceptance.
9. Contact Information
If you have any questions, concerns, or requests regarding your privacy, please contact:
Gbos Hotel & Event Center
📍 Ado-Ekiti, Nigeria
📞 08054892589
📧 gboshotelandevent@gmail.com